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We produce a monthly newsletter that details the latest goings on in
Forget Me Not, plus upcoming activities and special events. This
month's newsletter is available in the home, but you can also download
it here to view on your PC:
Click to download Newsletter Feb 2010 - Approx 5mb big (around 1 min on broadband / 18 mins on dial up)
or download previous newsletters
Jan 2010
Dec 2009
Nov 2009
Oct 2009
Sep 2009
Aug 2009
July 2009
June 09
May 2009
April 2009
Mar 2009
QUALITY ASSURANCEEach year a survey for Quality Assurance is performed independently of the Forget me not staff and management. The current
residents and relatives are asked individually their opinion of the service provided.
Survey includes quality of:-- meals
- activities
- dignity
- staffing
- management
- environment
Residents
are able to leave any comments or suggestions. The document below
provides information of the survey and an action plan to improve
services.Residents QA Aug 09
Relatives QA Aug 09 Action plan
The brochure is in Adobe Acrobat format - if it does not open on
your computer then you may not have the Adobe Acrobat reader installed.
Click here to visit Adobe.com and download the Acrobat reader.
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